Delivery & Returns

Price Delivery Time  Courier
Standard Delivery  £4.95  2-5 Working Days   Royal Mail/ Hermes
Standard Delivery over £65 Free  2-5 Working Days  Royal Mail/ Hermes
Furniture/ Mirrors £12 3-7 Days DHL

 

International Delivery

If you are looking to place an order and live outside the UK please get in touch with the items you wish to order and your delivery address and we will be in touch with a quote.

greystarinteriors@gmail.com

Returns:

We hope this wont be the case but if you are not happy with your purchase you can request a return within 14 days of delivery via email. You will have 14 days to return the goods to us. Please allow 3-5 days for refunds to be processed once goods have been received.

  • The goods need to be returned at your own cost, intact, in the same condition as received, and in the original packaging.
  • A deduction can be made if the value of the goods has been reduced (you have a legal obligation to take reasonable care of the goods while they are in your possession).
  • If choosing to book your own postage we suggest taking out additional postal insurance with your provider. Please retain proof of despatch, as we cannot be held accountable for lost or damaged items during transit.

 

Faulty Items

If you receive a faulty, or damaged goods please email us a photograph and request either a refund or replacement.

Refunds

Once your order has been received back to us your refund will be processed instantly and you will receive an email notification - please allow 5-10 days for your bank to show the funds This returns policy does not affect your statutory rights.